The "Your Platform" app allows customers of Platform Housing Group to view their information and submit requests for a wide range of services, such as booking repairs or making a payment.

Platform is passionate about delivering innovative services to all of its residents.

Platform Housing Group owns and manages nearly 26,000 properties across the UK.

What’s New

Version 3.1.1

Update to prevent a blank screen on the Account Summary page

Ratings and Reviews

1.6 out of 5
22 Ratings

22 Ratings

)3);85!39 ,


It’s a shame cos this is an excellent idea and would be brilliant if it actually doesn’t its slow and completely unreliable I have discovered however than whenever there is an update it’s no good just clicking update you have to then delete the app and reinstall it for the update to work otherwise the app just stops working. I’m no expert but I would have thought this was pretty fundamental. Just want to add a bit the system won’t let me give zero stars and it also insists I input a nickname but it’s hard to find one that isn’t taken inc out of frustration I tried ????....taken 🙄

GrumpsWilson ,

Was a good app

The older version worked well and was perfect for those of us who don’t like talking over the phone.
Some parts of the app have started working but most just do nothing
Spoke with them about the app, send a message isn’t active so don’t bother.
I have now been logged out of the app and it won’t accept my details, not even to request a new password. I give it 1 star, come on Futures Housing please get it working

Missiy dippy xx ,

Just never works

App is great when it works occasionally.. but as it’s rare you have to call up instead to be told there is nothing wrong with the app? I now realise it’s not just me by the other reviews? Please sort it out as I can’t log in on the app with my credentials as it says they are wrong? But online I can get in fine?


16.2 MB

Requires iOS 9 or later. Compatible with iPhone, iPad and iPod touch.


English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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