ZARA 4+

The clothes are great the prices to , but the app is so tedious , the pictures are weird , some showing just faces , when it’s a blouse or skirt or trousers you want to look at , it makes progress slow and boring .
I suggested the app to lots of friends and family , a lot of young people and they all say the same they can’t be bothered with the app it’s such hard work .
Perhaps one picture of the item , then click on and show front and back and no other pictures . There are other apps out there that are easy to see and guide through , maybe have a look at upgrading yours .
The sizes could also do with looking at I think , ore consistency . In one pair of trousers I’m one size in another another size , the size guide is a good idea but again not everyone thinks to look at that as on other sites when size guide is shown it’s just U.K. EU USA and measurements etc , why not put it in a different way , so people no it’s an individual sizing guide not just a generic chart .
Keep selling your unique stuff though , maybe not the wellie boots look though .... not a good look at all .

Good evening I want to share that I am highly dissatisfied with the Zara website being the fact you do not reserve the items once added to basket. I was about to purchase 21 pieces of you’re clothing and when I went to check out my basket was reduced 4. Most companies hold items for an certain amount of time to ensure that the customer can browse and have an enjoyable online experience and if the customer choosers not to buy within the time frame then the items is redirected back onto the website for others to purchase which makes a fair experience to others. With Zara, this company does not care for customer satisfaction and clearly only cares about sales otherwise this system would have been implemented, and their website would not be treated like a chaotic pandemic loo roll sale where customers are scrambling for items. I would have a serious meeting with the directors and marketing sales team of how to function the Zara app as this specific area is absolutely appalling.

I absolutely love Zara, and I kept seeing the app recommendations for Zara every time I went online to shop at Zara so just decided to get the app and try it... I’m skeptical about clothes store Apps just because I tend to find the app needs updating regularly and sometimes it doesn’t open the app when I want it to etc. But I’m very pleasantly surprised by Zara & have to say that Zara have certainly smashed it when it comes to their App... I absolutely love shopping on the Zara App now, so much easier and accessible to find what I’m looking for, just an incredible app and Zara has always impressed me by their quality of clothing lines they offer customers and the high quality of their clothing range. Zara has by far the most adorable little outfits for kids and newborn babies, I am always buying clothes for my 2yr old niece and my 4 week old nephew. Now I have this app it makes my shopping experience so much easier and fun to use.