iPhone Screenshots

Description

Zipjet will collect, clean & deliver your clothing whenever – and wherever – you want. Providing London's best alternative to the traditional dry cleaning & laundry hassle, we're also available in Berlin & Paris.

+ Free pick-up & delivery to your home or office
+ Open 7 days a week with time slots from 7a.m.-10p.m.
+ 24 hour turnaround & 30 min time slots with Express Service

** Get 20% off your first order with voucher code: ZIPAPP **

We provide a fast, efficient and high-quality laundry & dry clean service. All you have to do is schedule convenient collection & delivery slots with the app, and we'll take care of the rest.

Whether it's a dry cleaners, laundry or ironing service* you need, your clothes will be cleaned in our top-notch facilities and delivered right back to your door. Simple!

*We do not offer an 'iron only' service, all items will be dry cleaned before ironing.

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Our service:

+ Convenient – you tell us when to arrive
+ Flexible - choose your time slots & easily reschedule if necessary
+ Reliable – no fuss, spot-on service every time
+ Professional – we do our best, every step of the way
+ Efficient – quick, seamless service with a smile
+ Easy to use – intuitive app with smooth order process
+ High-quality – excellent cleaning standard at affordable prices
+ Customised – three individual service classes tailored to suit your needs

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What our customers say:

'I'm not buying laundry - I'm buying time' - Shelly V.
'Simple app and reliable, good quality service. Plus, 30 min delivery slots?! What's not to like!'- Geordie W.
'@ZipJetUK dry cleaning & laundry service has brought new life into my day to day life' - John P.

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Featured opinions about Zipjet:

'Changing the way people get their laundry done.' - Forbes
'Ten Coolest Things in the World This Week'- GQ
'In two clicks, Zipjet is at the door, whipping my shirts away, returning them laundered the next day.' - The Times
'The Uber For Laundry' – Daily Mail
'The App Set to Clean up with Busy Londoners' – Yahoo Finance

Also featured in: The Telegraph, Metro, TechCrunch, City A.M., The Guardian, & the Evening Standard

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With shirts from £2, blouses from £5 & suits from £11, Zipjet is your trusted partner for a professional, sharp look from head to toe. Change the way you do laundry, & reclaim your free time with Zipjet today!

** Get 20% off your first order with voucher code: ZIPAPP **

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You can find us here:

LONDON:
+ Website: https://www.zipjet.co.uk
+ Facebook: https://www.facebook.com/ZipJet
+ Instagram: https://instagram.com/zipjet
+ Twitter: https://twitter.com/ZipjetUK

Have any questions or feedback about our London service? We'd love to hear from you! Get in touch at: info@zipjet.co.uk or give us a call at: +44 2036087405.

You can also find us in:

Paris - https://www.zipjet.fr/en/paris
Berlin - https://www.zipjet.de/en/berlin

What’s New

Version 2.0.8

Enjoy this updated version of our app, with enhanced app performance and small bug fixes.

Get 20% off your first order with code: ZIPAPP

Ratings and Reviews

4.5 out of 5
2.1K Ratings

2.1K Ratings

CharAlexandra92 ,

5/5

After reading the reviews I was sceptical, however I honestly can’t fault zip jet. Collected my items on time, I was charged as estimated, and the communication was good throughout! Both my coats came back perfectly. Will use again and recommend.

Developer Response ,

Hello! Thank you so much for your great review. I am glad you enjoyed using our service! We do pride ourselves on our great service and I am happy to see you are happy too! I hope you will use us again soon for your laundry needs!

laundrylover ,

SCAM

This was my first time using the app, and will without a doubt be the last time. Not only do they not give you a fixed price before your items are delivered, but they then tell you that a receipt will be sent over to your email once they receive your items. The only receipt they sent was a count of the items I sent them, with no price. Not sure what they expect me to benefit from this since I obviously already know what I sent them. I received my order 3 days later with a 105 pound receipt. I called the center twice to understand how the bill could get so high and the lady on the phone could not be more useless. The only thing she could say was that she was sorry for MY confusion and the problem was not solved. They charged me 15 pounds for a ‘folded laundry bag’ that I never even asked for and only put 2 towels in it. I would’ve much rather they charged me 2.50 for the two towels rather than 15 pounds for an unwanted bag. TERRIBLE APP. DO NOT RECOMMEND

Developer Response ,

Hello,I am sorry that you feel the pricing was unclear! We want to make our service as transparent as possible and are making improvements in this regard. We of course would like to take a look into this for you. Please email support@zipjet.com and we will gladly take a look to resolve this.

Sim56789303 ,

NOT EVEN A 1 STAR WHAT A FARCE

DO NOT USE

I woke up this morning to an email from you saying my dress would be delayed and you’ve chosen a new time for me. I was firstly shocked at how causally you think that any other time in the day would ‘just work’ to get my dress back. The reason I’m using Zipjet (first time) is for that exact reason! Flexibility on timings for the service.

As a result of this delay I’m now more shackled in by timings than I would have been had I used a standard dry cleaning service down the road. So far, my experience with Zipjet has been pretty awful.

Since that email, I’ve been on the phone to Mihai in your customer support 2/3 times and been given no real answer or ‘support’. They’ve attempted to contact the cleaning facility but there’s been no answer. This doesn’t help me, or even reassure me that my dress will be delivered today.

I 100% need this dress today, and it’s still currently in some inaccessible facility! This has been an appalling experience all round so far, I won’t be recommending this service and I’m at a loss to see why I’d even use you again.

Developer Response ,

Hello,

Thank you for your feedback.
I am truly sorry to hear of your experience! We endeavour to contact our customers way in advance of any delays or changes that may need to be made. We are so sorry that this was not done on this occasion.

We hope you will allow us another chance to impress you in the future.

Information

Provider
Digital E-Commerce Services Ltd
Size
102.7 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, French, German

Age Rating
Rated 4+
Copyright
© 2014-2018 ZipJet Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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