22Bet: Sports Betting Ghana 17+

The latest update is a bit buggy. I am required to create a new PIN whenever I launch the app. Howver, the PIN doesn’t work whenever I relaunch the app. I always have to sign out and sign in again. Rince and repeat. The Face ID is also not working.

Hello! Thank you for your feedback. We will make every effort to improve the application's convenience. Please contact our technical support specialists at support@22bet.com.gh. with a description of the situation, and we will try to understand and assist you.

If someone wants to break into an account, they would do so without the pin or not. It’s not about being any standard. Why don’t you impose that standard on web? Why are users not asked to enter pin after they’ve logged onto their accounts using web? What are you talking about? “Standard security” what? There are other betting apps where you have to just login with your username/number and password and you are good to go. The pin doesn’t necessarily guarantee any extra security. Users should be allowed to enable pin or not - that’s you giving your users options. If you are talking security, then you also need to make sure that pin is entered via web anytime the users refreshes their dashboard on web. Thank you for understanding. Improve your customer service!

Hello! Thanks for sharing your thoughts! We will endeavor to consider your suggestions in future versions of the app. Thank you for contributing to the improvement of our application!

1. You have a very very bad customer service.
2. Your minimum deposit is too much. It should be reduced further.
3. Your withdrawal service is way way poorer than all your services. The minimum withdrawal is too much and I do not receive the SMS to verify the withdrawal. For the past 3 days now, I haven’t been able to withdraw my money and no customer service repress has contacted me yet even after sending a mail. It will best you fix your systems or shut down the company. Period!

Thank you for your feedback! We are always working to improve the user experience and appreciate your input, please reach out to our support team at the email address support@22bet.com.gh, and we will investigate the situation and assist you.