MyMoMo (New‪)‬ 17+

Using the momo app has lately become so irritating. After inputting your PIN number, it takes forever before the OTP pops up to be used and most times it has expired and one has to start all over .
In some cases the interface won’t even take you to the next step to continue the transaction. Improvements is urgently needed or the App becomes useless and seriously not up to its name

From the UI, the app looks good but the functionality “is not doing” at all. A few areas like updating balances for bundle doesn’t work, deposit section - bank to MoMo isn’t functional probably not activated yet because anytime I try to select my bank, it throws an error. I appreciate areas like calculating charges whenever you are transacting a business and also the option of not adding the charges. Like I mentioned, the overall UI looks great but needs more work. Also I struggled a little bit figuring out how to bundle, I didn’t know I had to tap on “my number” to display the Internet bundle tab. 🥲😰. Probably add the option for flexi bundles to buy any amount of data not the fixed rates all the time. Lastly, include mashups in the app. If you want people to patronize the app more then modified whatever your USSD offers in it and allow access even if you don’t have data just like the another app “the yellow one” because this very app isn’t fully functional I had to redownload the other app to make up for this one.

The previous app was much better than this one. I tried purchasing airtime, and it’s been a real hassle. Selecting a contact is difficult now because of the in-app contact option. It was so much easier to open the phone’s native contact list, choose the number, and proceed with the purchase.

This new feature often gets stuck, and after struggling to select the number, it incorrectly says it’s an active MTN number when it’s not.

They’ve also removed the wallet-to-bank transfer feature, which was one of the best parts of the app. I think we should revert to the older version while improvements are made on this iteration.