DelightChat - Customer Support 4+

Shared Customer Support Inbox

Saasberry Apps, Inc.

Designed for iPhone

    • Free

iPhone Screenshots

Description

WhatsApp, Instagram, Facebook, Email - Manage all customer chats in one app.

Grow your brand with delightful customer service using DelightChat (Delight Chat).
Reply to customers across WhatsApp, Instagram, Facebook & Emails, view order data from Shopify, and collaborate with your team on customer issues.

All from one dashboard.
Say hello to DelightChat, a ridiculously easy-to-use customer service tool tailor-made for eCommerce brands with powerful features.

Never miss a customer query across any channel
Connect all your customer support channels to DelightChat and respond to customers from the same screen.

Easily collaborate with your team
Leave private notes, assign relevant customer queries and more and make team collaboration seamless.

Easily access order data from Shopify
DelightChat can match an incoming customer query to your Shopify customer database and show customer & order details on the dashboard!

Reply swiftly using macros
DelightChat’s Fast Reply (aka macros) allows you to create pre-made templates to common queries so that you can answer them in 2-clicks.

We love feedback and our team reads every support ticket. If you wish to see a feature on the app, feel free to let us know!

What’s New

Version 2.5

- Performance improvements & bug fixes.

App Privacy

The developer, Saasberry Apps, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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