novoville 17+

novoville

Designed for iPad

    • Free

Screenshots

Description

Novoville is a Civic Engagement Platform that transforms the way citizens access local services. Thousands of citizens are already using Novoville to improve the places they live in.

Depending on where you live, you can use the brand new Shared Repairs or GetVolunteering services, or simply report an issue you come across in your neighbourhood. These features allow you to improve your home and help your community straight from your mobile device. Download the free Novoville app to get involved!

With Novoville Shared Repairs, you can:

- Create your virtual tenement and contact other owners
- Report your issue & get quotes from Trusted Traders
- Pay into a dedicated digital account

With the GetVolunteering feature, you can:

- Help people in need who live in your area and match your interests
- Submit call logs to your organisation
- See all your submitted call logs and upcoming appointments

With the incident management feature, you can:

- Report issues you come across in your neighbourhood
- Get notified about emergencies, important announcements and events
- Give your opinion on important local matters

Novoville: Powerful cities, Empowered citizens.

What’s New

Version 4.90.0

- General updates for improving your experience with the app
- General stability improvements
- General security fixes

Ratings and Reviews

3.5 out of 5
103 Ratings

103 Ratings

Νκοm ,

Great idea, could use some improvement

The idea behind this app is excellent.
Still the app could be somehow improved:
1. When an issue is marked as “resolved” the user should have the opportunity to reply or give feedback on the resolution: in my case I reported faulty city lights (light not working on the street), it was marked as resolved but the lights are still not working

2. Reports should have the option to be edited

3. Users could get the option to give feedback for the city or the solution when it’s marked as resolved:
-Happy or not with:
The solution given
The quickness of the solution

Star rating or grades (1-5) could be used

Developer Response ,

Thank you very much for your review. Your suggestions have been recorded and will be considered for integration in the next upgrade of the app. Please contact us by email at info@novoville.com to discuss your suggestions in more detail. Some of them have already been integrated into the app.

DemCat ,

Used to be efficient

I was using the app a lot in the past (3-4 years ago) since the reporting was working. The authorities were doing their job. However, the last months nothing seems to work. I report a problem usually by attaching a photo and the authorities they either do nothing or they just lie. Sometimes, they question my report! This, for example, happened when I reported illegal parking in front of a 5-star hospital in Athens taking all the space of the pedestrians. Obviously, there is an internal communications between the hotel and the municipality of Athens, whatever that means. So uninstalling the app is the wise option. At least I m taking my “free space” back!

Developer Response ,

Following your review, we'd like to know more about this in order to make your experience better. Please reach out to our customer service team at info@novoville.com or 213-0333929, and we will be delighted to help you. Thank you very much.

AtheGreek ,

Things to improve

Don’t get me wrong this a great app, but there is room for improvement.
I would like to be able to filter the reports in the «my city» map, between those that I have reported and everyone else.

Developer Response ,

Thank you so much for your comment! We are always at your disposal at info@novoville.com in order to discuss any further proposals of yours. We note your current suggestion for addition in a future update of the application.

App Privacy

The developer, novoville, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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