Paradox - BlueEye 4+

Different design, Same result

If you ever make it work, please consider an alarm acknowledgment button that will silence the siren.

Unstable / unreliable

I use this application daily for the last about 6 months. The application is unstable and unreliable. The application is unable to connect very often, if it happens to connect it take too much time. I contacted with the company and they replied to me that the application is under development to solve this kind of problems. Until today the problems exists. They advised me to use the older application that is true that works with less problems. It’s a shame to pay for an application for 3 years and as a result so often is out of service, unreliable and unstable.

Απάντηση δημιουργού ,

Dear customer,
Sorry for the inconvenience. Tapping on the renew button should fix the connection in a few minutes.
We have released new firmware for IP150+ and PCS265V7 which connects to the new, fast, and reliable MQTT server. Please contact your system installer for firmware upgrades.
George Radulescu
georgerp@paradox.com

Event notifications

Please consider making the application to clear the notifications number on the icon once you get in the events . You need to check the events 2 or 3 times before they get cleared

Απάντηση δημιουργού ,

Dear customer,
Sorry you are encountering push notification issues with our app.
Please contact me to provide the site details and I will be happy to help.
Adrian Pruncu adrianpp@paradox.com