iPad Screenshots


Field Service App for iPad is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App for iPad empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.
• Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more
• Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling
• One-touch communication and hands-free GPS navigation offer quick access to job information
• ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track
• Create template driven checklists for standardized inspections, safety checks, diagnostics and more
• Troubleshooting gives expert access to product documents, videos and social collaboration
• Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations
• Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts
• Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site
• The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.**
• Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios
• Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access

What’s New

Version 3.8.8

Defect fixed:

47777:Value mapping with USERTRUNK literal was not working for offline records.

48022:The sample for ExecuteUpdate in DataAccess API required updates.

48079:Error on performing work order DOD (Download on Demand) if the child lines exceeded 500 records.

48191:Unable to open the Output Document using SFM process, when sorting was applied in the SFM.

48122:Successive sync fails when a combination of the parent-child records were inserted and the parent record was updated using background SFM.

47861:Child record was not sent to the server as part of smart sync if the Source Object Update was configured and the childline was set as Target.


ServiceMax Inc
44 MB

Requires iOS 10.0 or later. Compatible with iPad.


English, Chinese, French, German, Italian, Japanese, Korean, Simplified Chinese, Traditional Chinese

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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