Skroutz 17+

What an WOW experience!
User friendly site , variety of products, pricing transparency, ordering easiness and then magic happens ⭐️🌟: notifications on all order processing statuses, consistency of time delivery and the absolute experience: while standing outside the delivery locker, your bluetooth magically unlocks the genie in the locker! Kudos Skroutz!!! Keep it up!

Thank you for your feedback.
We will continue evolving and constantly improving our services, in order to provide the best experience.😊

Don't buy an air conditioner or any large appliances from skroutz.
We bought three and all three came with dents and scratches one to the point it needs to be returned. After they took a week to deliver them and another to install them now they tell us that we have to arrange a return of the damaged product, a re-delivery for the replacement and after the delivery is made, we have to arrange a new installation date with their technicians .
We arranged for the damaged product to be returned and no one showed up. Absolutely no update from skroutz for 10 days and no one is answering my messages.
Installation service also unacceptable. It was obvious that the refrigeration engineers who came did not know much about air conditioners. They also refused to install the plug cable for the large unit, claiming that it needed a different plug. I then had to get an electrician who confirmed that the original plug was suitable. Overall a nightmare and we are still waiting ti hear about the damaged unit almost a month after we placed the order

We are really sorry for the inconvenience! Please fill in our contact form here: https://bit.ly/3wjBlNr or call us at 2152154200 and our team will do their best to resolve this issue as soon as possible!

It has been two weeks in order to complete the order, neither order has been placed or explanation why has not been made or dispatched has been given … First order was canceled without any reason and after five days they refunded the money ,second time the order was placed it could have not be completed because an invoice was requested for the total of orders and the response was that it was not supported by some shops ..yet unknown which one of all the shops ,meanwhile the total of the order has increased by 70€ in one day ! because of transport cost rising and developing every two minutes and overall products price and the coupons have now expired !
Basically you want to make a hefty order and you have paid the plus subscription for a waste of time and money .I have by now emailed 4 times and no one has given answers or solutions so service provided here is insufficient, inaccurate and definitely not punctual .

Hi there! We are so sorry for the inconvenience! Please fill in our contact form here: https://bit.ly/3wjBlNr and our team will do their best to resolve this issue as soon as possible!