MyISP Portal 4+

Customized self-service portal

Splynx s.r.o.

Designed for iPhone

    • Free

iPhone Screenshots

Description

MyISP

Splynx is a leading billing and management software for ISPs. We reinvest into Research and Development to improve our technology and to ensure it is always up to date with what is currently on the market (as well as what is to come). Our experience means that we truly understand the requirements and innovations needed for high-end ISPs.

We have developed Customer Portal application to help modern providers show the best customer service.

Application allows customers the following:

Profile management and documents
* Change user information
* Review uploaded documents
* Change account password
* Review F.A.Q

Finance management
*Check balance, invoices, all transactions and payments
* Pay for the services online using a Credit Card
* Credit Card management.
- Setup a recurring payment subscription using their credit card or a payment gateway account
- Remove saved cards or bank accounts

Services
* Change services and tariff plans
* Change password to the service

Statistics
* Check the Internet usage or VoIP services statistics

Support
* Create/close or check the status of a support ticket and further communicate with support representative in the app interface.



Short description
Customized mobile self-service client portal for ISPs of any size.

What’s New

Version 1.83

What's New in MyISP?

We're excited to announce a significant update to our MyISP mobile app! This update brings a host of new features and major design improvements to enhance your ability to manage your services and finances more comfortably. Here are the key changes:

1. Complete Redesign: The app has been revamped with a modern, intuitive interface that aligns with the web version of MyISP for a consistent user experience.

2. Name Change: We have changed from Customer Portal to MyISP.

3. App Icon Customization: You can now choose an app icon that matches your company logo after entering the Setup URL.

4. Improved Authorization and Password Reset: New screens for entering 2FA codes and resetting passwords make accessing your account easier and more secure.

5. Dashboard: The new dashboard immediately displays important billing information, allows for balance top-ups, and provides quick navigation to other sections.

6. Finance: All financial documents are now available in one place with filtering options and detailed views, including invoice payments and PDF downloads.

7. Services: Overview all your services with detailed information and additional actions such as activation, pausing, and service replacement.

8. Tickets: Enhanced ticket screen with filtering capabilities, plus the ability to quickly create a new ticket or view existing ticket details.

9. Statistics: Analyze data for your internet service by date, detailing traffic limits, used traffic, and daily usage.

10. Documents: All documents are now presented on one screen, with each document available for viewing and downloading.

11. FAQ and Feedback: Both screens have been updated to match the new design.

12. Payment Gateways: A new screen for managing payment methods.

13. Profile: The updated user profile allows for personal information updates and app settings adjustments, including language change and password reset.

14. Quick Ticket Creation Button: It's now even easier to report an issue using the button in the top right corner of the app.

We hope you enjoy these updates! Be sure to update your app to access all the new features. Thank you for staying with MyISP!

App Privacy

The developer, Splynx s.r.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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