Surveyapp Manager 4+
Surveyapp Manager
VOC Metrics Limited
Designed for iPad
-
- Free
- Offers In-App Purchases
Screenshots
Description
Surveyapp Manager brings all your survey insights and team collaboration in one place so you can act on feedback instantly and make changes to your service. Whether you are a large enterprise or a small business, Surveyapp Manager is perfect to keep your pulse on Customer and Employee experience.
Use Surveyapp Manager to:
Focus on what's important
View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time.
Get real-time notifications for critical updates
Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom.
Address pain points
Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail.
Continue your conversation on other platforms
Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.
Live feedback
View survey responses for all your surveys as they come in. Advanced filters allow you to review subsets of your data so you can hone in on problem areas.
Make better data-driven decisions
Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.
What’s New
Version 0.10.23
View your KPIs and feedback on the go with Surveyapp Manager. Collaborate with your team in real time to address pain points in your customer and staff experience.
Bug fixes.
App Privacy
The developer, VOC Metrics Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
VOC Metrics Limited has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 220883308
- Address
- 71-75 Shelton Street Covent Garden London London WC2H 9JQ United Kingdom
- Phone Number
- +44 7772191879
- support@surveyapp.io
- Size
- 92.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 VOC Metrics Limited
- Price
- Free
- In-App Purchases
-
- Yearly Business App License 999,99 €
- Business App License 99,99 €
- Yearly Starter App License 149,99 €
- Yearly Standard App License 399,99 €
- Starter App License 14,99 €
- Standard App License 39,99 €