Sweatcoin Walking Step Tracker 12+

Boost on Apple Watch

When I am using the Apple Watch and I am using the boost for my long run then when I return home and connect my watch to the internet I get an error message and I don’t get the bonus so I have to carry my phone , only the number of steps get synchronized with the phone app but I get no reward

Still no technical support

I like the purchases this app offers as well as the daily rewards. Apart from that however, the algorithm dedicated to converting the steps is heavily flawed.
I have done all the necessary steps, turn on location, optimal battery setting and keeping my phone in the same pocket for better analysis. However, no matter how long I walk, no more steps than 10 and often none get converted.
This is really upsetting as I want to keep the app, so please work on optimizing it.

Developer Response ,

Sorry for any conversion issues you've run into... let's try and get things working again!
Firstly, please go to the AppStore and make sure there isn't an update available for Sweatcoin (we're releasing new versions often with new fixes all the time!).
Next, please try going to your device settings > general > background app refresh > scroll to Sweatcoin app and ensure it’s turned ON. Even if it's on, please toggle the switch off and on again, as this sometimes does the trick!
If this doesn't work, please make sure your device isn't on “Low Power Mode” as it could be interfering with things. To check, please go to your iPhone settings > “Battery” > “Low Power Mode” > See whether toggle is ON or OFF. It’s okay to have Low Power Mode on, but if so, please ensure you open Sweatcoin at least once every 12 hours!
If this doesn’t work, could it be that you have changed your time & date settings recently? This can interfere with our algorithm, so please make sure to set it to automatic and then reinstall our app :)
Please let us know if these steps work!

Great idea but...

A genuine concept that encourages us to walk as much as we can and improve our health. It offers what it says but ... only at the beginning.

Indoors steps are not counting. Also, when you do over 10,000 outdoors steps a day the application stops turning them into sweatcoins. It counts them but it doesn't convert them. For example when I do 11k steps only the first 4k is being converted as sweatcoins.

Through the forum I have discovered that there are too many users experiencing the same problem and unfortunately there is no technical support.