OneAgent 4+

Collab

Designed for iPad

    • Free

Screenshots

Description

OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.

What’s New

Version 2.5.4.4

This app has been updated by Apple to display the Apple Watch app icon.

Push notifications support

Bug fixing

App Privacy

The developer, Collab, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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