SNCB Assist 12+

NMBS / SNCB

Designed for iPhone

    • Free

iPhone Screenshots

Description

Assistance with travelling by train conveniently on your phone.

With the SNCB ASSIST app, travellers with limited mobility can plan their own trip, request targeted assistance, monitor their trip in real time and contact the SNCB contact center in an easy way.

SNCB ASSIST is a new channel through which you can request assistance during your train journey for yourself or for others.

You can request travel assistance up to 30 days in the future.

Unlike the existing channels, the app offers the option of putting together your own journey using a custom route planner.

You can monitor the status of your request for assistance in the app at any time.

During your journey, in addition to the realtime travel times, you can also see whether an assistance agent has been assigned and is already on his way to you.We will provide you with an update on every step of your journey and you can share all of this information with a trusted contact person.For people who are frequently travelling on the same route, there is the convenient option to make a request for multiple dates at once or to make a new request based on a trip that was made in the past.

You need a (free) My SNCB account to use the app. If you do not yet have a MySNCB account, you can create one from within the app.

What’s New

Version 1.4.0

Bug fixes and improvements.

App Privacy

The developer, NMBS / SNCB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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