Be an Airbnb Superhost
3 real hosts share their secrets.
Holiday rentals & Experiences
Thinking about putting your place on Airbnb?
These Superhosts from around the U.S. have tips for making sure guests love your home as much as you do.
Michael Grova, San Francisco
Give ’em an upgrade. “I want my place to feel like something between staying at a friend’s house and checking into a boutique hotel. I provide the basic amenities of a hotel room, but I make sure everything is just a little nicer than you might have at home: luxury shampoo, oversize towels, high-thread-count sheets. It doesn’t behoove you to be skimpy.”
Keep it clean (really, really clean). “Your property needs to have the highest level of cleanliness. A stray hair in your own bedroom? OK. In a hotel or a place where others have slept? Really icky. And nothing will disappoint a guest (or inspire a bad review) faster than a dirty bedroom or bathroom. Cleanliness has to be thorough and consistent.”