myCiena 17+
Ciena
-
- Free
iPhone Screenshots
Description
As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere. You can save time by using our tools to help troubleshoot issues. Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more.
Available features include:
Create and access technical support tickets
Create and access equipment requests
Create and access engineer dispatches
Chat with a live engineer
File transfer protocol (FTP)
View performance metrics
Access your notifications
Search our knowledge base
Search our technical publications
Virtual Assistant
What’s New
Version 12.2
We work hard to constantly improve your experience. In this version, you'll experience bug fixes and improved app performance.
App Privacy
The developer, Ciena, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- Ciena Corporation
- Size
- 38.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+
- Copyright
- © 2023 Salesforce.com, inc. All rights reserved.
- Price
- Free