Solar.SOS 4+
Fronius Customer Support Tool
Fronius International GmbH
-
- Free
iPhone Screenshots
Description
Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
What’s New
Version 2.6.0
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
App Privacy
The developer, Fronius International GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- FRONIUS International GmbH
- Size
- 79.7 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Czech, Dutch, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish
- Age Rating
- 4+
- Copyright
- © 2024 Fronius International GmbH
- Price
- Free