信報 Mobile - 閱讀今日信‪報‬ 4+

Re: App suddenly closed and others

This follows on my last review, to which you have replied - Thanks.

Just so you know: the problem still exists and has not gone away. Your proposed solution did not work.

Developer Response ,

多謝用戶意見。 就用戶遇到的問題，煩請用戶於辦公時間內致電 (852) 2856 7549與客戶服務部同事聯絡，讓同事能進一步協助用戶解決有關問題。

Super user-unfriendly

I seldom comment on Apps but since I’m a frequent shopper of the contents, I am compelled to express my thoughts (at least I still hope for improvements on this app). I’ve found several aspects where the app designer, or whoever is behind the app design, should definitely improve.

1. Reading with constant interruption is extremely annoying given your intrusive ways of displaying ads.
2. There is no way of streaming so contents downloaded have squeezed up my storage and I have to uninstall the app and reinstall it.
3. Gestures on the app are rather unintuitive as I always have to stretch my hand to tap on the “return” button lodged at the far left upper corner.

Developer Response ,

1.《信報》作為本港首份財經新聞報章，除了為讀者提供更貼市的財經資訊及新聞內容外，我們亦希望能透過廣告將最新的市場資訊帶給讀者，並一直以內容為主，廣告為副作出安排。再者，《信報》網上版及應用程式之日常營運，確有賴於讀者訂閱及廣告兩者收益，缺一不可，希望 用戶能體諒及包容。
我們非常重視客戶體驗，致力提升產品及服務質素，持續為讀者提供最優質的財經新聞資訊。 為配合不同讀者的需要，我們現提供一個可不設廣告的應用程式，適用於iPhone 及iPad版的應用程式，為訂戶提供一個新的訂閱選項。如欲了解詳情，請電郵至 subscription@hkej.com 聯絡客戶服務部查詢。

2. 用戶最多可下載並儲存過去7天的報章內容，多於7天的報章內容將自動被删除，以減少佔用裝置的儲存空間，用戶毋需自行删除有關內容。

3. 多謝提供寶貴意見，我們會改進此功能，方便用戶使用本程式。

用戶如在使用上還有其它問題，歡迎與我們客戶服務部同事聯絡，電話:2856 7549，或把問題電郵至enquiry@hkej.com給我們，我們定必盡力解答。

This is my first time to comment app but ...

I like hkej very much compared with other press in Hong Kong.
The 1-star is purely given to the app itself and advertisement pop up, not about the content.

Is it really necessary to pop up the same ad so frequently? Every time I go back the main page after read the news then ad pop up. Do you think I click into the ad because the ad pop up many time? If I am the target customer of that ad, then I am willing to access the ad like car show event etc.
It is not the way to sell ad.