智方便 iAM Smart 4+
使用智方便 生活新體驗
Office of the Government Chief Information Officer, Hong Kong SAR Government
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- Free
iPhone Screenshots
Description
"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity.
"iAM Smart" account is available in two versions, namely "iAM Smart" and "iAM Smart+". The "iAM Smart" version has authentication, form filling and personalised notifications functions, while the "iAM Smart+" version has the digital signing function in addition:
● Authentication
√ Users will have a single digital identity that enables simple and secure login to various government and commercial online services. It brings convenience to daily life without having to manage different user names and passwords.
● Form Filling with e-ME
√ Users can use the "e-ME" function to store their personalised data (such as name, gender, HKID Card number, date of birth, residential address, and contact phone number), and enjoy the convenience brought by auto form filling and avoid filling in the same data for different applications.
● Personalised Notification
√ Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and latest information.
● Digital Signing
√ Users can use "iAM Smart+" to sign digitally in accordance with the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong) to process legal documents and procedures online.
To register and use your "iAM Smart", simply:
● Use mobile device with biometric authentication functions enabled (including fingerprint or facial identification) to download and install the "智方便 iAM Smart" app
● Could access a wide range of daily information before "iAM Smart" account registration.
● Click “Register”, scan the HKID Card according to the instructions, and let the app to read the HKID Card information and verify the authenticity of the HKID Card
● Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
● Wait for the identity verification based on the records of his/her identity card after submission of the application
● Perform mobile phone built-in biometric authentication, set up "iAM Smart" 6 digital password and provide email address upon successful identity verification
● Start using various functions of the "iAM Smart" platform once the above steps are completed
To register or upgrade to "iAM Smart+" for using digital signing function, you may bring your HKID Card and mobile device to our self-registration kiosks, registration service counters or via mobile registration teams to complete the relevant procedures.
Note:
● Consent of your parent or guardian is required if you are aged from 11 to 17.
What’s New
Version 3.4.0
What’s new in this update:
- UI Enhancement
- Bug fixing
Ratings and Reviews
Absence of Data Safety Specifications
There are plenty of other applications offering password management capabilities that specifies their data security measures and technical details, including the encryption protocols, whether the service providers (in this case, the government or the bureau responsible for its development) are of "zero-knowledge" of users' data, how data is stored etc. Not to mention 智方便 is developed by the government that data security has to be further guaranteed that clarifies and ensures the application is not directly or passively utilized for mass surveillance. If these concerns are addressed, I can foresee Hong Kong citizens will probably be more confident in adopting it.
Waste of taxpayer time and money
When your app cannot even get past the first stage of registration which requires you to take a picture of your ID card, this shows that the app hasn’t been sufficiently tested before it has been rolled out. The fact of the matter is, all the newest batch HKID Cards have a reflective surface and it is extremely difficult to take a photo of the ID card “without reflection”. This is not helped by the fact that the app was programmed to take the first photo of your ID card with the flash on (without any option to turn the flash off). This, in itself, almost guarantees that any pictures you take with the app will result in a picture of your ID Card with a reflection and which falls short of the requirements. As a result the most users are stuck in this infinite hell of not even being able to complete this first step. Perhaps the developer and the HKSAR Government should look into this fiasco of an app before trying to persuade us to adopt this? Would have thought this is a no-brainer!
I understand what you do for verifications but…
I literally banged my forehead to a wall, pulled a knife out to cut my wrist. The wall of frustration for registration and repeated failures in attempting that impossible task has sent me to a downward suicidal spiral. I need to call the hotline now. I just can’t take it anymore…I feel so sad, so depressed, so frustrated, so deflated after an hour of repeated failures. Not to mention another 30 mins prior, bouncing back from sites to sites, apps by apps just to reach this app. Please streamline the process, please simplify the redirections, please make it easier to get things done without making our phones possibly locked out forever. I can’t take this much…I tried to register and I failed…I gave up…
App Privacy
The developer, Office of the Government Chief Information Officer, Hong Kong SAR Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Office of the Government CIO of Hong Kong Special Administrative Region
- Size
- 80.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- Languages
-
English, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © Office of the Government Chief Information Officer, Hong Kong SAR Government
- Price
- Free