Recently the app enables iAM Smart login features but I cannot login with this new feature. Besides, the login ID and password method is also not working at all. I can only only access my report on the TU website only. PLEASE FIX THE ISSUE

Ridiculous App, ridiculous company.Locks you out of your account because you are a “security threat” by following their instructions, and they would ban you if you use VPN on you device which is supposedly a personal security preference. Such a self-entitled parasitic company who clings itself to the credit rating industry thinking they have the power to dictate everyone else.And how come this App get a 4stars+ ratings when the majority of the reviews are 1 star? You can already tell how twisted this company is from this.

This app is a very nasty and requires you to disclose sensitive identity information to register for an account. They have reasons to fail your registration at first and eventually emails you confirming account is opened successfully. However, you literally cannot do anything with the app without paying, because checking your credit report —— which is the reason for downloading the app —— requires you to make a paid subscription! Not sure what conspiracy banks are engaged in recommending customers to download this app.

This app is never meant to be used by any sensible human beings. It gives you extremely confusing instructions on ID scanning, like a challenge where you have to decrypt the riddle just in order to pass this scanning. And just when you thought you are finally going to register, it tells you “hey registration failed”. How humourous!Just head straight to their office in the Gateway. Don’t even spend a single second on this app bcos it’s just gonna be a total waste of time in your life.