Have been using this app for quite a while and it’s been working for me, however it becomes inconvenient as it doesn’t fit in dark mode - most of the words (especially the numbers in changing departure time) become invisible under dark mode. Please fix and update.

This is definitely a step back in terms of improvement. The previous version looks outdated as the buttons seem humongous, but at least those very buttons were very responsive. On the flip side, the new version looks nice and sleek with it's small buttons and various layouts and pages. BUT (with a big one)... it is extremely laggy and freezes when you press on buttons that changes the page. And once it does, you need to wait at least 10 seconds for it to load to the next page, just so you can press and wait again, repeat that a few times and you’ll eventually get to you page.. if you get fortunate enough that the app doesn’t reset itself. And choosing the elderly version won’t help the situation at all. (And the design of this is just plain illogical, how can elderly get used to small buttons with so many changing pages..) All in all, I used to use this a lot when it’s the old version, it’s as simple as it gets for you to check a wide range of public transportation with quick accurate precision. But this new one is just terrible and it’s just complicating things instead of simplifying them. Definitely the most un-user friendly HK public transportation search app. p.s. the only “mobility” part of this HKeMobility app is that you need to move a lot of pages to get to what you need... disappointed... p.s.2 shouldn’t this app be focusing on user friendly and simplicity?

I think the Mobile App can add Real-time condition of each taxi station 的士站. For example the low resolution image every minute or the estimated number of Taxi and People waiting in the line. It is much helpful for people to consider to go to that station or not. Also for Taxi Driver to decide go there wait for queue. 避免人等車 or 車等人. This can really better utilise the resource. TD really don’t have to waste effort do something Google or Bus App already done. Better focus on something that only government can provide instead of doing something already provide by others.

It’s definitely the worst public transportation app I have ever used in Hong Kong, and embarrassingly this was developed by the Transport Department. The app is slow and hard to navigate with, the design is ugly and the choice of not using google map but instead of an open map solution is regrettable. This is supposed to an update of an old version! Where is the improvement? Why making it look differently (but not prettier), and not improving the user experience is wasting everyone’s time downloading this app and trying it out. What a waste of taxpayers money.