Apple Support 4+
We’re here to help
Apple
-
- Free
Screenshots
Description
Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.
What’s New
Version 5.6
• Performance enhancements and bug fixes
Ratings and Reviews
Silly system
My mom’s new IPhone is having trouble. It keeps shutting down. She can only get help by making an appointment through this App. BUT HER PHONE IS NOT WORKING. So I have to make the appointment and go with her after I get out of work one evening because only the person making the Appointment can show up. Terrible system. Did someone think this through? Also, had to reschedule because of my two year old. Couldn’t do it on the App.
Cannot solve my problems and so frustrating
My phone was brought from online store, I though it’s more convenience but the result is when ur phone having any problems, u have no ways to solve it . Retail store all unwilling to help .
My new phone is keeping overheating, i thought to refund or replace a new phone but retail store refers me to online support ! However I wait for too long for get the online store reply and turns out my request is suddenly got rejected! Cannot replace a new phone .
This is ridiculous that I purchased a problem phone and cannot refund or replace. It also due to their miscommunications delays my request and overtime for the processing period that rejected my case.
Apple denied access for no reason
That was my problem for 3 humours could not get into my phone, although support did give me some advice that may help, Apple doesn’t know why it happened, it came back on after the alarm went off. I hope it doesn’t happen again
App Privacy
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Apple Distribution International
- Size
- 39.5 MB
- Category
- Utilities
- Compatibility
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- iPhone
- Requires iOS 17.0 or later.
- iPad
- Requires iPadOS 17.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- Copyright © 2024 Apple Inc. All rights reserved.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.