Binance: Buy Bitcoin & Crypto 17+

Great app!

First of all, if you haven’t used Binance yet make sure to enter the reward coupon "XC589SXV" on the sign up screen to get a commission kickback rate. The best trading app ever. Very fast and reliable. God! Your app rock. I mean no change for trading and you can trade so many coin at the same time. Wow! With every update from past 4-5 months, the app has just got sleeker and sleeker. Both buy and sell interface are now on same page to make things more eaiser i recommend this app. The fees are reasonable if you use BNB to cover your fees for trading, Binance cuts fees down 50% if you use BNB, the fees go down more depending on what "tier" or level user you are. Pricing is real time, sending and receiving crypto is quick. Their security is incredible, the level of security used to protect the user account is one of the best. They now offer a virtual wallet, and the support team is quick to help if you need them. One recommendations - In trades (center) tab when we click on the open trades icon, the history is out at the top right which isn't quite an ideal position. Do what you've done for futures open orders and order history, just slide right to get the order history. That would be really neat.

Suggested improvements for c2c market

Many seller put lowest market price selling usdt to be on top of the list, but requiring buyer to have at least 1 btc account value for trading like 6.39 usd, which is just annoying advertising. Just make their trade at least half of the value they wish their buyer have can easily stop this spam.

Developer Response ,

Hi there, we value your feedback and aim to improve our products and services accordingly. Regarding your matter, kindly provide it on our "Feature Request & Feedback Board" here: https://www.binance.com/en/my/user-support/feedback/entry Our team will review it for you! | TS

Pathetic customer service and support

I deposited some funds into my account and it showed and error. In my transaction history it shows that the deposit is processing, and has been for over 2 weeks. However I already have to pay the money on my VISA card (the method I deposited the fiat.) I submitted support tickets, which has now been ignored, and on the live chat, I waited 2 days to get to an agent, who claimed he would transfer me to a “senior agent, and that it would take a while”. About 15 minutes later, the agent contacted me but I couldn’t see the message as I have other things to do. Just 4 minutes after that message they closed the chat, claiming “I hadn’t replied in a while”. They act like you have nothing else to do and don’t have to sleep and can just monitor the screen 24/7.
I tried contacting support again after that. About a day later, someone wrote back, and said she would “transfer it to a senior agent and give me priority”. My position in the queue was 180. A day later it moved up to 120. Then another 2 days later, somehow, my position went from 124 to 129. Not only did I get closer (waiting 3 days is absolutely ridiculous already), I was pushed back further in the queue.
Don’t use Binance.