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快下載最佳人氣旅遊 APP,加入上萬名用戶行列,一起搜尋飯店、民宿或公寓的超值優惠吧!無論是度假、出差還是週末小旅行,Booking.com 陪你走遍全世界!

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• 可透過城市、景點、地標或飯店名稱,輕鬆搜尋住宿
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• 可線上聯繫住宿、查看入住時間或撰寫評語
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最新功能

版本 45.3.1

感謝您使用 Booking.com 的服務!此次更新修復了一些錯誤,並提升此 APP 的運作,歡迎使用最新版本的 APP!

評分與評論

4.7 滿分 5 粒星
3.4万 個評分

3.4万 個評分

terencets

Over priced

We stay in the hotel for 3 nights. Paying EUR210 per night advance booking for half years ago.
This price seems much higher than we saw recently which is only EUR160.
Hotel in good location, however the facility is all old. Our room door not able to close firmly which have a big gaps and hearing people talking over the corridor.
The shower is not working good which water running hot and cold. We going down to the reception and looks like this is a common problem to the hotel room, but reception really helpful who ask a guy going up to the room changing the shower tap.
Room keeper never change bathroom tower, paper cup and clean the glass and reception did help on all these when I call to front desk.
Room has no temperature control only a small heater which didn’t help to warm up the room. we live in the freezer for the entire trip.

kwagaux

Save yourself the trouble and try another agency first

Steer clear of this travel agency as much as you can. My experience with them was VERY interesting. After raising an issue without any desire of cancelling my booking, they gave me a 24hr deadline to answer or else they’ll cancel it. As busy customer, they even instructed me to do the rebooking myself after being told that I need their help as I had a full-packed schedule and their protocol dors not make sense. So they cancelled my reservation and failed to take any actionable steps to resolve the issue, all while responding at an excruciatingly slow pace. Fortunately, the hotel gives value to their customers.

Save yourself the trouble and try another agency first.

開發者回應

We're sorry to hear that your experience was not satisfactory, kwagaux. Our mission is to make it easier for everyone to experience the world, on our platform you'll find a wide range of hotels and services available for you and our 24/7 Customer Service is always available to assist you at any step of your booking. Give us another chance and we are sure you won't regret it.

Amphipod20110930

Professional & efficient service

I stayed there for 2 nights during CNY holiday. It so happened my next room got very excited after 00:30. People screamed and laughed and I called front desk after tolerating for 20 mins. Two gentlemen came and handled in 5 mins and settled the issue. Thank you so much for saving me a quite night!

Their cake shop Fine Foods is famous for their palmiers and other patisserie. They are wonderful gifts to my family who couldn’t join my stay.

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