Canva: Design, Photo & Video 4+

Love this app 💕

I’ve used a number of different platforms and was left with alot of frustration, Canva is soooo easy to use, it’s just amazingly user friendly and one can put together a very professional looking IG feed, project or presentation without spending hours trying to figure stuff out, unlike photoshop! I am beyond thrilled with Canva and would highly recommend it to anyone looking to simply their lives! Love the fact they’re quickly adding new and improved features, I’m totally hooked!

New update unusable on a 2020 iPad Pro

UPDATE - App randomly reset to previous version for some reason. However, now it’s working fine. Had to use web version of it by logging in on the website all morning and I have to say, when the app works, it’s good. When I have an issue (albeit today was my only one so far) I have to resort to going on the website version, and that is just an absolute pain.

Literally what the title says. I pay for Canva Pro and I have been using it for a while at school to help make videos for my students. Opened it today to a confusing new UI and it crashes literally every single time i open a file. Slow and buggy. The UI of two days ago was perfect. This buggy mess has locked me out of any chance to do anything meaningful at work as all my work is saved on the app. Considering asking for a refund for this month. I pay month to month for this reason alone. Glad I didn’t purchase a year subscription as literally my entire work for the week I’m unable to use. Confusing new UI and nowhere near as efficient as before.

Developer Response ,

Hi there, we're sorry to know that your app crashed. We want to make sure that you are properly assisted with the issue you encountered. Please provide us more details through here: canva.me/ios. Don't forget to check for updates to get all the functionality of the app. - Lou

Absolute rubbish

If any one of you people at Canva has tried using this app on iPad AT ALL, then you’ll know what all the problems that the users pointed out are really about, but unfortunately it seems to me that none of you are aware of ANY of it! It’s virtually UNUSABLE! You don’t need me to explain to you in detail what bugs need to be fixed, and don’t ask me to because too much of my time has already been wasted on your crappy app. This app is just so ridiculously plagued with bugs and usability issues, and it doesn’t take a expert to find out, but it seems that there isn’t one in your team - not even remotely.

And with the latest update, now it even ceases to respond on my iPad Pro 11” (which is just a few month’s old). I’m sorry to say but this app is absolute crap. If less stars could be given, I’d rate this -5 stars. If even the free version is so problematic, how the hell do you expect people to purchase your so-called “Pro” version??? Don’t tell me that your Pro version is a totally different beast because no one would believe it.

Developer Response ,

Hi inn0x, sorry to hear that your experience with the app is not what you expected and ridiculously plagued with bugs and usability issues. Please try to update your app and if this doesn't help, send us more details about the issue so we can further assist you to canva.me/ios. Many thanks for your patience. - Cris