ChargeSPOT 4+

Simple and easy for logging info and ready to go.

1. Very poor experience. I rented it for four hours but the power bank ran out if battery after 2 hours, there wasn’t any return spot around me that i was not able to return it and paid $25 instead of $10 at last.
2. The refund process of the deposit is way too slow.
3. We are not allow to get back our balance left over in the app while we have to top up at least $20 each time, feeling unreasonable.
4. Would be better not to charge users for another $5 if users return the power bank within 5 minutes of an another hour. Paying another $5 for 1 minute late return makes me feel bad though $5 does not cost much for me.
5. Not going to use this again:) This is way too stupid.

Borrowed power bank now work and use all the recommends method to contact ChargeSpot (including 24hr hotline) but not successfully.

If I don’t return the power bank, it keep charging me. If I return, it need to be plugged back to the charging box, which will be recycle to other people. (Beside there is other way of return expect plugging back to the box, if you can’t find any shop have return slot, you will be kept charged until you spends your to find one)

It seems that this problems has been here for a while and ChargeSpot is not going to deal with it.

So it will be good for all people who had the same problem report to Apple and that to force ChrageSpot consider a) if they can operate a customer service out of service hours, just don’t do business other than office hours, b) the return policy is a terrible problem