I don't like search music can get the VIP one day to listening music. I like can free for listening all music, not need sperate VIP Or not to search every times!
And why I can’t open to listening all music, the apps need me to use my Facebook or email to open listening song now. But I don’t want use my personal information to useful open listen all song. This is mains point.
Very bad CS
i complained twice through apps and even capture my problems, CS also cannot and not willing to solve the problems for and just ignored me at the end when they cannot solve. Always turn it's my problem but not theirs. Answered me without trying themselves. When i proved by capture, they ignored my message.
They show album cover of other singers when no pictures of the songs. This already got a copyright issue.
After you delete the songs in the downloaded song list, it can still come out when playing songs by using your data. CS only replied, " just turn off the data of your phone, then no data will be used while playing deleted songs and the songs will be skipped while it appears." Well~ is it the way to soling problems? is my phone only for listening songs?
Cannot find my personal monthly playlist
I enjoy using Joox a lot but I think there’s still room to improve such as finding the generated monthly personal playlist. I know there’s notifications but if I accidentally click close for the pop out notification in the main screen, I cannot find it anymore. Can u just figure out a way that users can check their personal playlist every month? Thanks
Thanks for your feedback. We will consider it as we continue to improve our product.
The monthly playlist also can be found in your notification box, you can click the bell figure on the right top in JOOX main page.