ConnectMe Remote Support Agent

Help Desk Video Chat & Billing

Free · In-App Purchases

Transform support into revenue. All-in-one No-Code platform for video consulting & automatic billing. Remote Control Windows, Mac, Ubuntu desktops from anywhere, anytime! 2ConnectMe Remote Support Suite - Turn your Expertise into Revenue Video, Voice & Remote Control for Business Transform your customer support and professional consulting into a high-revenue digital experience. 2ConnectMe is the all-in-one, No-Code platform designed for businesses that provide expert services via video, voice, chat and remote control customer desktop. EVERYTHING YOU NEED TO SERVE CLIENTS REMOTELY * Omnichannel Support: Seamlessly switch between Text, Voice, Video, and Screen Sharing in a single session. * Remote Desktop Mastery: Control a customer’s keyboard and mouse directly during a live session (requires ConnectMe Customer on the client's Mac). * Instant Anonymous Leads: Allow new clients to reach you instantly via a secure, anonymous URL—keeping your private contact details hidden while growing your business. * No-Code Integration: Deploy your chat solution in minutes on WordPress, Shopify, or any HTML site without writing a single line of code. MONETISE YOUR EXPERTISE AUTOMATICALLY Stop chasing unpaid invoices. 2ConnectMe is the only tool designed to ensure you get paid for every minute of your time: * Duration-Based Billing: Automatically calculate and charge fees based on the actual length of the chat. * Payment Protection: Credit card pre-validation ensures funds are available before the session begins. * Auto-Recovery: If a client disconnects unexpectedly, our system automatically processes the charge after a timeout period so your time is never wasted. BUILD YOUR OWN BRAND (WHITE LABEL) Own the experience. Our White Label solution allows you to remove "2ConnectMe" branding and use your own business name and custom domain. Establish trust with a professional, branded interface that lives on your fingertips. ENTERPRISE-GRADE EFFICIENT CONTACT CENTER * Smart Routing: Skill-based distribution ensures clients reach the right agent every time. * Last-Agent Connection: Automatically route returning clients to the agent they spoke with last for a personalized experience. * Fully Customisable: Tailor your contact forms to match your brand’s look and feel perfectly. FAQ: Quick Start for Solo User https://www.2connectme.com/index.php/documentation/quick-start-for-solo-user/ 2ConnectMe Agent gesture remote control customer desktop https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#gestures video helper: https://youtu.be/z4CkomfKlL8 2ConnectMe Agent and customer local keyboard layout must be the same https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControl Usage Guides Remote Control Customer Desktop on Windows video helper: https://youtu.be/ezYXBoUqWKw Remote Control Customer Desktop on Mac video helper: https://youtu.be/RTDlGCL8S-c 2ConnectMe Customer Unattended Control Mode https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlUnattendedControl Setup Short Code (Access Number in Settings) https://www.2connectme.com -> Documentation -> Control Customer Desktop -> Setup Access Number in Public / Private chat room SUBSCRIPTIONS & IN-APP PURCHASES Get started today with a 14-Day Free Trial on all subscription plans. * Enterprise User: Unlimited access and the highest entitlements for scaling businesses. * Professional User: Full Enterprise features limited to the "GENERAL" chat room. Payment Terms: Payment will be charged to your iTunes Account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Manage your subscription and auto-renewal in your Apple Account Settings. Terms of Use: https://www.2connectme.com/index.php/terms-of-use-ios-app/

A Closer Look

Ratings & Reviews

  • This app has not received enough ratings or reviews to display an overview.

Critical fixes on missing notifications when the app is at not at foreground. Update is mandatory.

Version 1.42

The developer, 2ConnectMe Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary based, for example, on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    • Provider
      • 2ConnectMe Limited
    • Size
      • 2.5 MB
    • Category
      • Business
    • Compatibility
      Requires iOS 14.3 or later.
      • iPhone
        Requires iOS 14.3 or later.
      • iPad
        Requires iPadOS 14.3 or later.
      • iPod touch
        Requires iOS 14.3 or later.
      • Mac
        Requires macOS 10.13 or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      English and 5 more
      • English, French, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
    • Age Rating
      4+
    • In-App Purchases
      Yes
      • Professional User (1 Month) HK$ 88.00
      • Growing Business Plan HK$ 388.00
      • Enterprise (1 Month) HK$ 388.00
      • Learn More
    • Copyright
      • © 2026 2ConnectMe Limited
  • Developer Website
  • Privacy Policy

    • More by 2ConnectMe Limited

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