Customer App - Zoho Assist 4+
Zoho Corporation
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- 免費
螢幕截圖
描述
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
最新功能
版本 1.4.5
Bug fixes and performance enhancements.
評分與評論
Apps being used for scam
PLEASE BE CAREFUL!!!!! If you have been called by someone from bank said that someone hacked your phone and you need to download this app to turn off the IP of your phone. PLEASE DO NOT DO THIS!!!!!!!!! This might be a scam and the IP is used to protect you!! The remote control access might hack your phone and take away all your personal information!!!!!!! PLEASE BE CAREFUL EVERYONE!!!!
開發者回應 ,
We are sorry to hear about your negative experience. Occasionally, scammers abuse remote desktop software. If you have been scammed, notify your bank immediately and take steps to prevent future scams. Report your session in our app by going to Settings->History, or email the session ID/ email address used for the session to assist@zohomobile.com.
Scammer
This app should not exist ,the scammers tried to take money from me via this app👎🏻👎🏻
開發者回應 ,
We are sorry to hear about your negative experience. Zoho Assist is used by many legitimate technicians for customer support. We have no affiliation with any scammers or illegally operated businesses. We would like to look into this issue for you further. Please email your concern to assist@zohomobile.com.
App 私隱
開發者表明Zoho Corporation的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策。
與你連結的資料
開發者可能會收集以下資料並連結你的個人身份:
- 聯絡資料
- 用户內容
- 識別碼
- 使用資料
- 診斷
私隱慣例或因使用的功能或年齡等因素而異。進一步了解
資料
- 供應商
- Zoho Corporation
- 大小
- 37 MB
- 類別
- 工具程式
- 兼容性
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- iPhone
- 須使用 iOS 14.0 或以上版本。
- iPad
- 須使用 iPadOS 14.0 或以上版本。
- iPod touch
- 須使用 iOS 14.0 或以上版本。
- Apple Vision
- 須使用 visionOS 1.0 或以上版本。
- 語言
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- 年齡
- 4+
- Copyright
- © 2024, Zoho Corporation Pvt. Ltd. All Rights Reserved.
- 價格
- 免費