Deliveroo: Food Delivery App 12+

Takeaway & Grocery Delivery

Deliveroo

    • 免費

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描述

心血來潮想吃大餐?家中急需添置日常生活百貨或新鮮食材?戶戶送 Deliveroo 包羅無數間餐廳品牌及生活百貨店,為你將各式餐飲美食、新鮮食材及實用商品迅速送遞上門,或者外賣自取亦得。無論是你的胃口,還是生活上的需要,我們都可以一一滿足。

訂購時想知有甚麼優惠?可查看我們的「優惠」標籤,善用切合你需要的優惠及折扣訂購優質美食或商品,幫你慳到盡!

網上訂餐輕而易舉,你可在你的所在區域透過以下方式搜索:
按你的心水美食、菜式、商品,或餐廳品牌及新鮮生活百貨店
按飲食要求、最快送遞時間、評分最高等選項進行篩選
想盡快取得食品或商品,還是想預訂稍後送餐或送貨
善用我們的「自取」選項,省卻需在店內排隊等候的時間
在「優惠」部分一覽至筍餐廳優惠及店舖推廣

使用我們的訂單追蹤功能,讓你可以清楚緊貼訂單進度:
實時追蹤食品或商品準備階段
當送餐專員抵達你的附近時就會收到提示
若是與其他人一起提交的大額訂單,可分享訂單追蹤功能共同查看

想馬上享用還是稍後品嚐、想一家大小分享的大餐還是獎勵自己的甜點小吃,都可馬上下載戶戶送 Deliveroo,轉眼間即可為你送上!




























最新功能

版本 3.237.0

修正了漏洞及提升了效能。

評分與評論

4.5 滿分 5 粒星
32.5万 個評分

32.5万 個評分

Bad Macdonald

Order never came

I placed order around 630pm and the order never came. I called CS at 730pm and they said there is a rider waiting at the restaurant for my order, so I waited for another half an hour. I was so frustrated because my order was still missing and I called the restaurant directly at 8pm. However, they responded that the order was picked up by a rider at 7pm.

I called CS for clarification afterwards and they said they have no idea what was going on. They cancelled my order and refunded to me. My family was waiting 2 hrs for nothing and we had to cook instant noodles for dinner. They company didn’t provide any help at all and kept saying they were sorry about our poor experience. I will never use this app for ordering food again.

Frances Chan

No food arrived and re-deliver never came

I have been using this app for long time and have used in different countries. Everything was fine until tonight I am so angry. I ordered my dinner around 7, it shows the food will arrived around 8. Since this app had never disappointed me, so I didn’t really checking the order status. Around 8:25, CS called me saying that the driver had delivered my food to the wrong address. They asked if I would like to have refund or wait for a re-order which CS claimed that it will only take 30-45 mins. As I am expecting a dinner from them, so I said I have no choice but wait again. However, after an hour, the food still not came, and I called the CS and waited for 15 mins, that’s the time they admitted that they don’t have enough driver to deliver the food. Come on! My order was not a newly input order, this is a re-order, you should have an arrangement on that, don’t you? Moreover, this was a mistake made by your company, so why should I be suffered from this long wait. I should have finished my dinner if they have delivered the food correctly the first time. I am super disappointed and angry. Next time, if I have to order food again, I will be seriously consider using other delivery app.

Yveeyy

Worst experience - did not deliver and no refund

I’ve been with Deliveroo for many years and made more than 300 orders. they have now gone down the drain. Today I ordered as usual and without any warning the app said the driver was not able to contact us (a lie) and that they waited for 10mins and so they “disposed” of the food. We were charged for the food but they did not deliver the food at all. They made up all these excuses saying the driver tried to contact us which was 100% not true. We had zero texts, zero calls and no one rang any doorbell. When I reached out to Deliveroo they said the driver did text and they did wait. However they did not leave the food at the door or anywhere. Instead they disposed of the food themselves. Clearly we know what that means. Even though there are many places to leave the food they did not. I do not believe the driver tried to contact us because there was zero contact on our phones and we were watching our phones. It just suddenly updated that the food was not delivered. They have lost a loyal customer and clearly it is a terrible platform if they refuse to refund food the driver decided NOT TO DELIVER!!! Deleting the app and I know Deliveroo will lose a lot of customers by this poor service. How dare they take money from people without delivering!!

App 私隱

開發者表明Deliveroo的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策

用於追蹤你的資料

以下資料可能會用於追蹤你在其他公司的 App 和網站的活動:

  • 購買項目
  • 聯絡資料
  • 用户內容
  • 識別碼
  • 使用資料
  • 診斷

與你連結的資料

開發者可能會收集以下資料並連結你的個人身份:

  • 購買項目
  • 財務資料
  • 位置
  • 聯絡資料
  • 用户內容
  • 搜尋記錄
  • 識別碼
  • 使用資料
  • 診斷
  • 其他資料

不會與你連結的資料

開發者可能會收集以下資料,但不會連結你的個人身份:

  • 診斷

私隱慣例或因使用的功能或年齡等因素而異。進一步了解

支援

  • 銀包

    將所有通行證、門票、卡等等集中一處。

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