Doesn’t mirror the image anymore
Have you tried restarting or reinstalling the app? If that doesn’t help, please drop us a line at hello@banuba.com with detailed description of your issue — and we'll have it fixed asap!
Why would the words/commands be in white fonts on tinted white background? Is it to make users difficult to find how to cancel the auto-renew function?
I need to cancel purchase of this app, but I try several times on the setting still charge me!!!!
Pls cxl of my purchase and stop charging me anymore !!!!!!
Dear customer! We would like to apologize for the negative experience you had with our app.
Please note, cancellation of subscription services is located in your device settings, not within our app. It can be frustrating that this isn't made more apparent by mobile devices, but our support team will be available to talk you through exactly how to achieve this. Please send them a direct message at hello@banuba.com, and one of our team will be on hand guide you through the whole process.
We look forward to hearing from you, and we'll do our best to get to the bottom of this!
I’m done here
You will regret when you use it.
Hi! Sorry you don't like it now :( You could help us a lot if you write more precise what you don't like now and what do you want to have instead via hello@banuba.com. Thank you!
Hard to cancel subscription. Try to trick and cheat users
Our app is fully transparent. If you want to disable your subscription or free trial, please go to Apple ID settings --> View Apple ID --> Subscriptions and pick EasySnap. Here's the instruction https://support.apple.com/en-us/HT202039 When you cancel your subscription, you may continue with the free version that offers limited editing features. No charge will follow. Feel free to ask us any further questions if you have any at hello@banuba.com
Be careful
$ monthly fee
Very tricky app, don’t try
You can choose the free app version by skipping the welcome screens. We're sorry about the confusing app onboarding and we're working on improving it. Please, make sure you've canceled the subscription in your Apple ID settings — removing the app doesn't cancel it since you manage your subscriptions in the account settings. Or email us at hello@banuba.com if you need instructions on doing so