Engati 4+
Engati
專為 iPhone 設計
-
- 免費
iPhone 螢幕截圖
描述
Engati empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox
- Manage omnichannel conversations anywhere, anytime
Efficiently respond to all customer interactions without hopping between channels. Tie every customer conversation together, all from a single inbox.
- Collaborate with your peers
Invite other agents to your chat for group conversations and resolve issues quickly.
- Get notifications for new requests
Get app notifications for new requests, new messages, and SLA violations
- Access user details during the conversation
View user details, notes added by other agents, recent conversations, and other data during the chat.
- Interact in 50+languages
Translate live chat conversations in real-time and reply to users in their preferred language with Engati’s two-way auto-translation.
- View actionable insights
Track analytics about response time, resolution time, SLAs, channels, and agent performance
最新功能
版本 5.11.2
Socket changes
New templates support
App 私隱
開發者表明Engati的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策。
與你連結的資料
開發者可能會收集以下資料並連結你的個人身份:
- 聯絡資料
- 用户內容
- 識別碼
- 使用資料
- 診斷
私隱慣例或因使用的功能或年齡等因素而異。進一步了解
資料
- 供應商
- Engati Technologies Inc
- 大小
- 47.4 MB
- 類別
- 商業
- 兼容性
-
- iPhone
- 須使用 iOS 12.4 或以上版本。
- iPod touch
- 須使用 iOS 12.4 或以上版本。
- Mac
- 須使用 macOS 11.0 或以上版本及配備 Apple M1 或以上版本晶片的 Mac。
- Apple Vision
- 須使用 visionOS 1.0 或以上版本。
- 語言
-
英文
- 年齡
- 4+
- Copyright
- © 2022 Engati. All rights reserved
- 價格
- 免費