您現可用 Expedia App 預訂酒店、機票和活動！由計劃行程到預訂和出發，Expedia App 都是為提升您的旅遊體驗而設計。
用 Expedia 預訂行程，省錢又能享受獨家優惠和折扣！
- Expedia 就是您的旅遊嚮導。
- 手機/平板尊享酒店優惠低至 6 折。
- 用 App 預訂可賺取 2 倍 Expedia+ 積分
- 於 iPhone 及 iPad 上查看即將出發行程資料。
請即下載 Expedia App，獲享酒店和機票優惠！
Expedia App 使用信息进行分析、定制及推广。使用我们的 App，即表示您同意我们的隐私和 cookie 政策。
The app is quite good. My only complaint is about the confirmation of the payment, which requires the user to go into and fill in each of the items, including the user’s phone number before the button for payment is shown up. This requirement is by no means clear to the user until you try out all buttons.
Thank you for taking the time to review the app, although we’re sorry to hear about this trouble. Can you please reach out to us at firstname.lastname@example.org so that we can help you with this?
Slow and clumsy refund procedures
I have made a booking for a five star resort suit, however the standard of the resort is not up to standard with smelly room and slow service during Check in. in short, we do not want to waste our holiday so we decided to shorten the stay in that resort and the hotel manager agree with the refund. Here comes the problem, even if the hotel agree with the refund, as Expedia is the agent that collect money, we need to talk to Expedia for the refund case even if the hotel manager agreed with the refund .
Secondly, we tried to call Expedia for this simple refund case however we end up with talking hours on phone with different departments of Expedia and explained our case again and again as Expedia hotline said they have different departments to handle such cases!!! You need to call overseas to their special departments to get the approval for the refund even the hotel agree with it already.
My phone bills on calling and waiting for their reply end up more expensive than the refund room charge. ( imagine when you are on vacation and you need to call their different departments and they all ask you to stay on line and wait ..... this really ruined my holiday)
Anyway, it is much easier if I book directly with the hotel especially the price difference is not much.
Cheating website with horrible service (can apple allow us to give them a zero score)
They try to cheat you by not showing all the terms and conditions. I bought a ticket from the website for my family and try to reschedule for one of my members afterwards. They told me the package was group tickets and cannot only amend one people. This was not mentioned during my check out or the invoice received from the website after check out. They quote me a price if to change all tickets and eventually the price are much higher (2x) comparing to buying standalone return tickets for all people. Never use the platform to purchase tickets any more.
PS the group ticket price are exactly the same price when I buy the same flight alone with the airline. What’s the point having such group ticket if the price are exactly the same.