Generali “We Care” is a free mobile app to provide one-stop insurance management solution to the members of Employees Benefits Generali Hong Kong.
Key features include:
- Hospital and network doctor search*
- Virtual health card*
- E-claims submission to expedite claims processing**
- Claims history enquiry and pending claims tracking
- Claims usage to show the outpatient benefit you are entitled and you have used**
- Push notification of claim progress and service updates
- E-scheme to check your benefit schedule**
- E-download of claim forms and other useful documents
*Only applicable to scheme with panel networks offered
**Only available to selected schemes
版本 7 (2.3)
1. Display your Virtual Health Card on your mobile at network clinics
2. Enhanced e-claims submission make your claim submission easy and fast
3. Details list of e-claims submission record, pending claims status and process claims history available
4. The new Claim usage function allows you to better plan and manage your medical insurance
A user friendly APP!
The APP is very easy to use and navigate through comprehensive functionalities. Overall very satisfactory. There might be some opportunities to improve, e.g. fingerprint for login and some indication upon registration to tell the user what numbers are policy number and what numbers represent member ID on the insurance card.