Generali “We Care” is a free mobile app to provide one-stop insurance management solution to the members of Employees Benefits Generali Hong Kong.
Key features include:
- Hospital and network doctor search*
- Virtual health card*
- E-claims submission to expedite claims processing**
- Claims history enquiry and pending claims tracking
- Claims usage to show the outpatient benefit you are entitled and you have used**
- Push notification of claim progress and service updates
- E-scheme to check your benefit schedule**
- E-download of claim forms and other useful documents
*Only applicable to scheme with panel networks offered
**Only available to selected schemes
Ratings and ReviewsSee All
A user friendly APP!
The APP is very easy to use and navigate through comprehensive functionalities. Overall very satisfactory. There might be some opportunities to improve, e.g. fingerprint for login and some indication upon registration to tell the user what numbers are policy number and what numbers represent member ID on the insurance card.
It takes forever to load the past record of claims
It takes forever to load the past record of claims. I can never check my records to find out whether my claims has been approved.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Up to six family members will be able to use this app with Family Sharing enabled.