HotspotShield VPN - Wifi Proxy 4+

No connection in China recently

The connection is really bad recently in China

It was good but now is useless

I have been using it for over a year and its been very usefull but starting a couple of weeks ago it became worse than useless. No matter what country I choose it disconects me from the internet after a few seconds

開發者回應 ，

Hi, Frank Woolf! We apologize for any trouble you had with the app. We are here to help. Aside from interchanging the virtual locations, could you also try interchanging the protocols as well to see if there will be an improvement? If it does not work, try to restart your device. If the problem continues, please contact our support team at support@hotspotshield.com and include the code "150424" in your email so we can continue assisting you or, our 24/7 live chat support team to assist you at any time. Just go to our website at www.hotspotshield.com and click the "Chat" button. We appreciate your understanding! Regards, Hotspot Shield Support Team

Not a free and auto-renewal after 7 days

Not a free and auto-renewal after 7 days even you uninstall the app!

From Your Computer

Launch iTunes and sign into your Apple account;
To the left of the search bar, click the "Profile" drop-down menu and select Account Info
Enter your Apple ID password and click View Account
Under Settings, select Manage Subscriptions
On the right-hand side of your Hotspot Shield Premium subscription, click Edit
Set auto-renewal to Off and then click Confirm to complete the cancellation.

開發者回應 ，

Thank you for downloading Hotspot Shield. We do offer a free version, by hitting the X in the top right corner and scrolling down and selecting Not Now. If you chose to try our 7-day risk-free trial that gives you access to over 2500 servers worldwide and access to our 24/7 Live Support Team, it will auto-renew. This is like most trials on the App Store. To help you out in the future, no subscription-based app will cancel itself after you uninstall the App, you must cancel it.

You can find out more information about Subscription based Apps offered on the App Store Here:
https://support.apple.com/en-hk/HT202039

-The Hotspot Shield Team