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Description

Send money 24/7 for cash pickup in over 200 countries and territories, or to international bank accounts in more than 70 countries for a $0 fee when paying with Tap & Go (Mobile App) or WUPay. (FX gains apply.)

Download and register for an online profile so you can enjoy these perks:

Money transfers from home.
No long queues, no need to head out. Send money from Hong Kong anytime to almost anywhere around the world.

Payout options.
We transact in nearly 130 currencies. Send to international bank accounts or for cash pickup at any of our agent locations. Just make sure to check the online agent locator for country and agent location availability.

Payment options.
You can pay with your credit card, Tap& Go (App) or WUPay.

Peace of mind.
With a few taps, you can instantly check fees and exchange rates, track your transfer status, and get in touch with our customer service team for any questions or concerns.

When registering, here are a few things to keep in mind:
-Open the app and sign up for a profile. Fill out all the necessary details on the online form.
-You can wire transfer up to HKD7500 without providing ID to verify your profile
-If you send more than HKD7500 you will be asked to upload the front and back of a valid passport to Hong Kong ID or government issued documents. This is one time and on your first transfer only. Your account will be verified before you can start to send transfers. For select countries you can send up to HKD 392,000 when you send to accounts and pay with WUpay

Once verified, you’re ready to send money with our app:
-Log in to your profile and start your transfer.
-Select which country you want to send money to from Hong Kong
-Input the amount to be sent.
-Choose how you want the money transfer to be received and how you want to pay for the transfer.
-Check your transfer details before hitting send. That’s it!

For more information, visit WU.com

Download the Western Union® app and register today.

What’s New

Version 3.0

Thanks for your feedback. We’ve listened and made improvements to the WU app.

What’s new:
- Bug fixes

Ratings and Reviews

4.3 out of 5
651 Ratings

651 Ratings

NKS1911 ,

Improving and Getting Better

I see a lot of improvements in the App now.

While it has to improve further but Happy to see it being more customer friendly now.
The Rates are also Good!

happyloner128 ,

Need more improvements

My transaction got rejected and the money cannot return back to my original source. May I suggest adding a cash balance in this app? If a transfer failed, then WU return the money to the cash balance so we can create a new MTN using the same money. Also, clients can make deposits to and withdrawls from WU cash balance at offline locations or thru Tap&Go. Clients can submit electronic request to withdraw money in the app and go offline to collect it. This will turn WU app into something like Paypal but it’s for transferring funds.

Marzxy ,

Bad

It's my first time using this app. I transferred money using online banking. There's no confirmation if they have received the money or whatsoever. I mean if you go to an agent it only takes a few minutes then the money will be available but the online one? It's been 6 hrs now and still didn't get confirmation. I mean I thought that it's easier as I don't have to travel to send money but man not advisable if your family is expecting your money on the same day.

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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