快達‪票‬ 4+

Name: 快達票
Rating: 1.2 (121 reviews)
Author: Hong Kong Ticketing

Hong Kong Ticketing

專為 iPhone 設計

- 1.2 • 121 個評分

- 免費

iPhone 螢幕截圖

描述

快達票推出全新手機應用程式，讓你購票更快、更易、更輕鬆。應用程式的介面設計簡潔，節省載入時間。購票完成後，應用程式內置購票紀錄功能，讓你一次過翻查所有已購買的節目。此外，應用程式支援GPS功能，打開節目列表，立即為你指出附近的熱門節目。

2022年4月22日

版本 3.1.26

快達票推出全新手機應用程式，讓你購票更快、更易、更輕鬆。應用程式的介面設計簡潔，節省載入時間。購票完成後，應用程式內置購票紀錄功能，讓你一次過翻查所有已購買的節目。

1.2 滿分 5 粒星

121 個評分

Not so much the app but the server system and backend infrastructure which needs a major overhaul.

Based on my recent experience using the app the purchase tickets to a concert (which was not successful btw), it is evident that the backend is unable to cope with the volume of online traffic and the technical support had resorted to boot people from the queue by hard reset or treating the online customers as a DNS attack. With such poor backend infrastructure, this app is not going to be much help for customers. I strongly urge HK Ticketing to invest in better backend hardware and infrastructure before devoting more time to this app. Arguably that should be the area which they need to focus on immediately to maintain customer satisfaction.

Terrible just terrible

There are numerous bugs and glitches, and the checkout process is hindered by the fact that other individuals have the same items in their baskets. As a result, everyone is facing timeout errors while attempting to complete their purchases. What’s the point of having an online checkout process when you can’t even get tickets into the cart?