“HKeMobility” is an all-in-one mobile application integrating TD’s 3 previous mobile applications (“Hong Kong eTransport”, “Hong Kong eRouting” and “eTraffic News”) with an enhanced user interface. It facilitates faster and more convenient search for routes of different transportation modes, journey time and fares, and disseminates real-time traffic news to enable the users to plan for the most appropriate travel arrangements. The key features of “HKeMobility” includes: -
1. An integrated route search for public transport driving and walking;
2. Real-time traffic and transport information;
3. Promoting walking by offering walking information for core shopping area of Causeway Bay and Tsim Sha Tsui;
4. Caring to people in need by offering barrier-free route information for core shopping area of Causeway Bay and Tsim Sha Tsui; and
5. Voice-over to special traffic news on rolling banner.
To provide ease of upgrading, users of “Hong Kong eTransport” app will be directly upgraded to “HKeMobility” app.
Similar to the previous “Hong Kong eTransport”, “HKeMobility” also provides Elderly Mode which offers an elderly friendly user interface which facilitates the elderly to use the public transport enquiry service.
This App requires iOS 8.0 or later
Support iOS 14
Ratings and ReviewsSee All
Doesn’t work with dark mode
Have been using this app for quite a while and it’s been working for me, however it becomes inconvenient as it doesn’t fit in dark mode - most of the words (especially the numbers in changing departure time) become invisible under dark mode. Please fix and update.
Worst than the previous version
This is definitely a step back in terms of improvement.
The previous version looks outdated as the buttons seem humongous, but at least those very buttons were very responsive.
On the flip side, the new version looks nice and sleek with it's small buttons and various layouts and pages. BUT (with a big one)... it is extremely laggy and freezes when you press on buttons that changes the page. And once it does, you need to wait at least 10 seconds for it to load to the next page, just so you can press and wait again, repeat that a few times and you’ll eventually get to you page.. if you get fortunate enough that the app doesn’t reset itself.
And choosing the elderly version won’t help the situation at all. (And the design of this is just plain illogical, how can elderly get used to small buttons with so many changing pages..)
All in all, I used to use this a lot when it’s the old version, it’s as simple as it gets for you to check a wide range of public transportation with quick accurate precision.
But this new one is just terrible and it’s just complicating things instead of simplifying them. Definitely the most un-user friendly HK public transportation search app.
p.s. the only “mobility” part of this HKeMobility app is that you need to move a lot of pages to get to what you need... disappointed...
p.s.2 shouldn’t this app be focusing on user friendly and simplicity?
Inferior and Buggy
It’s definitely the worst public transportation app I have ever used in Hong Kong, and embarrassingly this was developed by the Transport Department. The app is slow and hard to navigate with, the design is ugly and the choice of not using google map but instead of an open map solution is regrettable. This is supposed to an update of an old version! Where is the improvement? Why making it look differently (but not prettier), and not improving the user experience is wasting everyone’s time downloading this app and trying it out. What a waste of taxpayers money.
- Transport Department of the Government of Hong Kong Special Administrative Region
- 32.3 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Traditional Chinese
- Age Rating
- © Transport Department, HKSAR Government
Up to six family members will be able to use this app with Family Sharing enabled.