Instagrid App 4+

Instagrid: Portable Power & Fleet Management App

Instagrid mobile app is designed to provide a full-connected experience for IG customers, with an emphasis on convenience, accessibility, and safety.

The app allows users to easily manage and monitor their devices, with access to important data and real-time tracking to ensure the safety of their equipment. With the potential for future updates and features, the Instagrid mobile app is a valuable tool for anyone looking for a reliable and efficient portable power solution.

Description of the key features:

Firmware Updates: The Instagrid mobile app allows existing customers to easily update the firmware of their IG ONE device through Bluetooth, without having to send the unit back to the service team. This feature ensures that the device is always up-to-date and functioning optimally.

Fleet Management: Through the app, users can manage their IG devices in real-time, with access to important information such as battery level, temperature, runtime left, total number of charges, operational duration, energy in & out, and more. Users can keep track of multiple devices through a single interface.

Portable Power Statistics: The app provides users with insights into the energy consumption of their devices, with the ability to access usage data in the form of graphs for a period ranging from hours up to 1 year. This feature enables users to make informed decisions about their energy usage.

Real-Time Location Tracking: Users can keep a closer eye on their IG devices through real-time location tracking, with a map displaying all paired devices and their coordinates. This feature helps users to quickly detect theft and recover their devices.

Safety Alerts: The app sends users in-app messages and push notifications to keep them informed about their purchased units, with safety alerts to warn users about potential issues.

Support: Users can easily access support through the app, with documented steps for onboarding, user manual, videos, warnings & errors explained, device specifications, and a direct link to the support team. The app also includes a ticketing system for faster communication.