Jitbit Helpdesk 4+
Jitbit LP
專為 iPad 設計
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- 免費
螢幕截圖
描述
Jitbit Helpdesk is one of the most popular help desk software providers on the market. Our main focuses with Jitbit Helpdesk are on productivity, ease-of-use and simplicity. At the same time there are some incredibly powerful features in the app that will take your customer support to another level.
Unlike other help desk apps we want to help you do your job, not just be another tool that you have to use. That's why in addition to all the standard help desk features we offer such features as canned responses, technician collision detection, smart Knowledge Base article suggestions with machine learning and more.
Jitbit Helpdesk for iOS allows you to access your help desk from your device. We know that many people are away from their PCs quite often and we wanted to offer a solution so that you could stay productive on the go.
Features include:
* View all the tickets the same you do on the desktop
* Search through all your tickets
* Select view modes: Unanswered, Unclosed, All, etc.
* Filter by category and assigned to you
* View and reply to tickets
* View attached files and attach your own
* Insert canned responses and links to knowledge base articles into your replies
* View ticket details and change priority, category and assignee
* Change ticket statuses
* Delete, close or mark tickets as spam
We try to add new features to our help desk mobile app every month or so.
最新功能
版本 4.10
* Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
App 私隱
開發者表明Jitbit LP的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策。
與你連結的資料
開發者可能會收集以下資料並連結你的個人身份:
- 聯絡資料
- 識別碼
私隱慣例或因使用的功能或年齡等因素而異。進一步了解
資料
- 供應商
- Jitbit LP
- 大小
- 20.6 MB
- 類別
- 商業
- 兼容性
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- iPhone
- 須使用 iOS 13.0 或以上版本。
- iPad
- 須使用 iPadOS 13.0 或以上版本。
- iPod touch
- 須使用 iOS 13.0 或以上版本。
- Mac
- 須使用 macOS 11.0 或以上版本及配備 Apple M1 或以上版本晶片的 Mac。
- Apple Vision
- 須使用 visionOS 1.0 或以上版本。
- 語言
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英文
- 年齡
- 4+
- Copyright
- © 2015 Jitbit
- 價格
- 免費