LG ThinQ 4+
LG Electronics, Inc.
-
- Free
Screenshots
Description
Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
- Access a range of content, including function descriptions and essential usage solutions for products.
※ Services and features may vary depending on your product model and your country or region of residence.
The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")
[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.
• Media and Apple Music
- To view photo/video on your smartphone on the TV.
• Microphone
- To check product status via Smart Diagnosis
• Local Network
- To obtain the device connecting Wi-Fi info when adding devices
• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.
• HomeKit
- To add IoT-based products
• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.
What’s New
Version 5.0.25141
Dark mode is now available for the ThinQ app.
Ratings and Reviews
Good App and could do more
Brought Washer Dryer
Good apps for more downloadable wash cycles. But it could be even better:
1) if the app can adjust the details such as spin speed etc. (which can be adjusted if chosen from the machine front panel)
2) if the app can start the next program without needing to walk back to the machine and start mobile start again
3) if the app could walk the Machine up via app without reconnection every time.
Thanks
Inconsistent information on power consumption
This app has been updated many times, and each updated version gave a different presentation on the power consumption data. I’ve been using a LG Styler, which is connected to this app, so that I can see the power consumed for each use. I first used this app in July 2022, which gave an actual numerical figure on the power consumption, which was very useful. Since then, there were a number of updates which changed the numerical numbers into graphical presentation, which is useless in knowing how much power is consumed. Moreover, such graphical presentation is inconsistent after each app updates, sometimes showing that the same programme used on my clothes consumed much less or more power, depending on the app updates released. This arbitrary presentation renders the power consumption information useless and inaccurate.
Developer Response ,
Thank you for reaching out to us and for sharing your experience. We are sorry to hear that you’ve experienced difficulties after the most recent app update. These issues are being reported to our development team. We sincerely appreciate your patience while we work towards a solution. ^LG
Temporary access only
When I bought the Dehumidifier, the app worked just fine , however, the app kept showing the device was not connected wi-fi less than a week of purchase and post-update. I am disappointed as I’ve been trying to reconnect after deleting the app, and logging in again for 2 days now/ I even tried logging in from my iPad , and the same issue persists. Contacted support but no one has reached out(perhaps it’s the weekend) but still. I expected more.
Update:
After a few days, I can now access the app and will try to connect once again!
Developer Response ,
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us via 1:1 support feature within the app or at thinq@lge.com. Thank you. ^LG
App Privacy
The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- LG Electronics
- Size
- 570.4 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Albanian, Amharic, Arabic, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Uzbek, Vietnamese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © LG Electronics
- Price
- Free