Mojo Helpdesk 4+

Name: Mojo Helpdesk
Author: Metadot Corporation

Metadot Corporation

專為 iPad 設計

- 免費

描述

Efficient support, anytime, everywhere.

Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.

Key Features:

Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.

Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.

Administration: Billing, security, add-ons, and more account settings available for admins.

Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).

Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.