My Medibank 17+
Medibank Private Limited
-
- Free
Screenshots
Description
Better health means being better informed.
Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider.
You can also use the Medibank app to:
• Make a claim and track its processing and approval.
• Connect Apple Health to track your steps and earn Live Better points.
• Find your nearest Medibank store.
• Update your account details.
• Request and download tax documents
To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
What’s New
Version 8.5
We’re continually enhancing your experience in the My Medibank app. This update includes enhancements and bug fixes to keep things running smoothly. For the best experience, make sure automatic updates are enabled to stay up to date with the latest features and improvements.
Ratings and Reviews
Live Better activity not updating
Just found out this morning (17 Jun) I am unable to update the activity. I think there's a backend update the day before so could you please have a look.
Developer Response ,
Hi CYHK, thank you for your review. We did encounter an issue with our challenges that occurred on the morning of 17th June as you have mentioned. This prevented members from being able to update their challenges manually temporarily. We do apologise for any inconvenience caused by this.
I can confirm this has been resolved and you should now be able to update all of your challenges manually.
If you encounter any issues please feel free to reach out to us at live.better@medibank.com.au and we'd be happy to help. - Jess
Not match with Apple health app
Total difference between Apple health app and Medibank app. Medibank app can’t detect every Single step. Compare with other app. Medibank app is 1500 steps less than Apple health app everyday.
Developer Response ,
Hi there,
Thanks for submitting your review. We'd like to get some more information in relation to your feedback, please send us an email at Mobile.Feedback@medibank.com.au. We look forward to hearing from you soon. - Anna
Payment
Expiry date for card payment not working. Changed the date on the roll down screen but nothing changed on the app. Doesn’t allow to proceed the payment.
Developer Response ,
Hi there,
I am sorry to hear you are having troubles updating your credit card details via the app. Please send us an email with your details at mobile.feedback@medibank.com.au. We’d like to look into that for you. Thanks, Anna
App Privacy
The developer, Medibank Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Sensitive Info
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Medibank Private Limited
- Size
- 117.1 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © 2020 Medibank Private Limited ABN 47 080 890 259
- Price
- Free
Supports
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Wallet
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