Overall speed is improved with a fantastic layout. Happy to see the improvements and it’s more easy for me to submit claim through the app.

Searching for a doctor is very difficult as there is no option to search for one that is open (despite that information being part of the details - in at least one of the often duplicate entries), so in an 'emergency', you are confronted with hundreds (if not thousands) of useless records...Which I guess entails calling Cigna: another usually fruitless endeavour as they use the same search method and give you a random list of numbers for doctors who are closed!Don't get ill with a Cigna policy (though I guess that could be their intention all along?)!

Great to see a refresh of the app…much more modern and responsive than before! Have yet to try out the various features…

Why would you not have the ability to save your bank details for claims, and why would you regularly reset the token so you have to manually login every three months? And why would you have backend services that often crash? Terrible, terrible app and the products are no longer competitive either.