iPhone Screenshots


Prudential delivers a refreshing digital experience with PRUmobile. Download the FREE app now and enjoy its comprehensive features!

• Manage Policies & Claims – Easy log on to myPrudential with biometric authentication to enjoy a wealth of online insurance services.

• Wellness Features – A broad range of services assisting you to take control of your own health
o Treatment Sure
A one-stop professional medical advisory service which offers independent medical opinions from experts around the globe to help you make informed medical decisions, and if needed, facilitates your overseas medical treatment.
o Hospital Guide
Help you to quickly locate Hong Kong hospitals and their information, such as address, specialties, fee reference and the availability of 24-hour outpatient / emergency medical services. You can also view the admission flow at a glance, and learn more about the easy and simple way to make medical claims at Prudential.
o Wellness Coach
Get advice from your Wellness Coach via online chat on how simple changes to your diet and exercise will make you feel great and live a healthier life.
o Wellness Lesson
This 16-week lifestyle intervention programme is designed to help you to reduce the risk of developing chronic diseases and it is developed based on the clinically proven diabetes prevention programme of the United States Center for Disease Control and Prevention.
o Other features:
- Home Care
- Cashless Arrangement for Outpatient Surgery
- eClaims
- Claimable Amount Estimate

• Easy-to-use Calculators – Estimate the amount and monthly savings required for your retirement, child’s education, critical illness protection and life protection in just a few steps.

• PRUeshop – Get up to 11 insurance plans online with instant approval!

• News & Promotions – Browse our latest promotional offers.

• Contact Us – Make an appointment here with our financial consultants, call our customer service hotlines, or meet us at customer service centers.

• What’s new in this version – Guide you through all updates / new features in the latest version.

• Traditional Chinese
• English
Apple Inc. is not a sponsor of, nor responsible for conducting promotion and activity related to this app.

Unless it is imposed by law or there is fraud, gross negligent and/or deliberate false representation contained in any information of this Application, Prudential does not take any responsibility for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing in this Application.

In viewing and/or printing any information available to you in this Application, and/or in using any of the services provided by our system, you are solely responsible for bearing the relevant liabilities and risks.

Prudential does not warrant the safety and accuracy of this Application; nor does it warrant that this Application is free from any errors, defects, viruses and/or other malicious programs or macros.

Any product details contained within this Application are for reference only. For details, terms and conditions relating to the products, please refer to the policies. Prudential will be happy to provide specimen of the policies upon request.

Note: Where “Prudential” or “保誠” is used in this Application, it means both Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited unless otherwise stated.

What’s New

Version 3.5

- Launch 2 new wellness features - Treatment Sure and Hospital Guide, to help you mange your health

Ratings and Reviews

3.6 out of 5
36 Ratings

36 Ratings

Kikisenior58 ,

A user-friendly app.

The app is quite user-friendly.

rubbishpan ,

Cannot login ! Why so rubbish

Cannot login ! Why so rubbish

K. Kwan ,




Prudential Hong Kong Limited
113.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Traditional Chinese

Age Rating
Rated 4+
© Copyright 2019 Prudential Hong Kong Limited All rights reserved.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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