ServiceDesk Plus MSP 4+

Zoho Corporation

    • 免費

螢幕截圖

描述

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

最新功能

版本 5.9

Asset Module: This version supports asset module, allowing users to seamlessly add and manage assets by scanning Barcode/QR Code.
It includes viewing asset list, details, and editing assets.
Additionally, the update supports Web RDP functionality.
This feature has been supported from server build 14700.

App 私隱

開發者表明Zoho Corporation的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策

與你連結的資料

開發者可能會收集以下資料並連結你的個人身份:

  • 位置
  • 聯絡資料
  • 用户內容
  • 識別碼

不會與你連結的資料

開發者可能會收集以下資料,但不會連結你的個人身份:

  • 用户內容
  • 使用資料
  • 診斷

私隱慣例或因使用的功能或年齡等因素而異。進一步了解

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