螢幕截圖

簡介

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

新內容

版本 4.2.2

1. This version supports “WorkLog Type” for Task WorkLog.
2. Earlier, the app crashed while loading the attachment list. This issue has been fixed.
3. iOS 13 related issues and other minor issues have been fixed.

資料

供應商
Zoho Corporation
大小
31.4 MB
類別
商業
相容性

須使用 iOS 11.0 或以上版本。兼容 iPhone、iPad、iPod touch。

語言

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年齡
4+
Copyright
價格
免費

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