SmartyMe: 微學‪習‬ 13+

Saw IG ad about “speaking eloquently”, completed the survey on the ad and subsequently subscribed for the 4 week plan. Entered the app there were very few lessons on the topic of “communication” and there is NOTHING about speaking eloquently! The app has very little content (ie lessons), images are simple and plain, app functions were poorly designed (profile page has no back button despite the app was created 4 years ago). This app is worse than anything created by AU, a total ripoff.

Thank you for sharing your feedback with us! We’re sorry to hear that the way information is presented in the app didn’t meet your expectations. 
 
Let us please clarify that we do have the "Communication Skill" topic among others in the SmartyMe app. This topic can be found right under the "Philosophy" topic, when you scroll down the main page. Please, provide this information to our users if they feel misled by us.

We are constantly working to improve user experience, and your input is invaluable in helping us make the app better. We’ll definitely take your thoughts into consideration for future updates. If you have any specific suggestions or ideas, we’d love to hear them!

I saw the ad and finished the survey and paid for 4 weeks plan. The content is poor, i’d rather just search content on the internet by myself. There isnt any “interactive” content dont mention it would help u speak better. There’re just very very simple articles. I unsubscribed it right after. They dont even let u give the reason of un-subscription. Even it’s “discounted” for the first 4 weeks, it costs USD9.9. Just not worth any.

Thank you for your honest feedback, I’m really sorry to hear that the content didn’t meet your expectations. We understand how disappointing it is when something you’ve invested in doesn’t feel as valuable or helpful as you hoped.

Our goal is to provide meaningful, personalized learning experiences, and it’s clear we missed the mark for you. We’re also sorry to hear that the unsubscribe process felt limited, that’s something we’re actively working to improve so users can share their reasons and feel fully heard.

If you have any questions about your subscription or would like to share more details, we’d be grateful if you reached out to us at support@smartymeapp.com. Your feedback truly helps us grow and get better!

Once paid, there is no instructions of what’s next. Only a bill sent, and telling you it’s auto renewal contract, which I did not sign up for. The app’s not looking professional with very slim information. I emailed to cancel subscription and request a full refund. Let’s see if they get back to me.

We understand how important it is to have a smooth and easy experience with managing your account, and we deeply apologize for any inconvenience caused. Unfortunately, we’re unable to locate your subscription details with the information provided here. Could you please email us at support@smartymeapp.com with your account details? Our team will be happy to assist you and guide you through the cancellation process. We truly appreciate your patience and understanding.