Tell me@1823 v2 4+
Contact 1823 anytime anywhere
1823, HKSAR Government
-
- Free
iPhone Screenshots
Description
1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services.
- KEY FEATURES -
• Case submission
Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.
• Case record and replies
View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.
• Instant answers to simple enquiries
Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.
Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy
Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
What’s New
Version 2.1.9
- Stability improvement
Ratings and Reviews
Broken Features
The anti-bot CAPTCHA for follow up submissions are broken and do not show actual images to select, rendering them unsolvable. This prevents us from completing the CAPTCHA and submitting additional information to cases so I hope this is fixed soon.
Failed to open the app
Fail to open after update the app
Broken
Doesn’t even open on iOS iPhone 15 pro
App Privacy
The developer, 1823, HKSAR Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- 1823, HKSAR Government
- Size
- 93.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © Hong Kong SAR Government
- Price
- Free